Select the "Security" tab and ensure "Encrypt data between Microsoft Outlook and Microsoft Exchange" are checked. Click the "Advanced" tab and ensure "Use Cached Exchange Mode" and "Download Shared Folders" are checked.Ĩ. Click on "More Settings" in the bottom right corner of that window.ħ. Note: The Repair option isnt available if youre using Outlook 2016 to connect to an Exchange account. Click the account of type POP/SMTP (Default) and. On the Email tab, choose your account (profile), and then choose Repair. In Outlook, click Tools > E-mail Accounts Click View or change existing e-mail accounts and click Next. best Choose Account Settings > Account Settings. The "Server" field may contain different information. To work around the issue of users being unable to authenticate, you can add the following Registry keys on the client machine to suppress WAM and revert Outlook. Fix your Outlook email connection by repairing your. Select "Account Settings", once the drop down menu opens you will have to click on "Account Settings" again.ĥ. Once "Account Settings" is open double click the account labeled or a name related to Microsoft Exchange.Ħ. Click "Send/Recieve All Folders" to the left to attempt to connect.Ĥ. Click on the "File" tab on the ribbon menu in the top left corner. Veryify that "Work Offline" is not selected in the "Send/Receive" tab. When you are prompted to log into your Exchange account the username field should be "ads\yourID". First, ensure your password is correct. To ensure that your password is correct and your account is enabled, you can verify your account status.Ģ.
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